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Getting the right health care service over Easter

14th April 2022

This Easter, we want to assure you that arrangements are in place should you or a member of your family become ill or have an accident over the holiday period.

If you feel unwell, it is also important to choose the service most appropriate to your symptoms, so you can get better quicker.

Online symptom checker

Self-care is the best choice to treat most minor illnesses, ailments and injuries.  A range of common illnesses such as aches and pains, colds and upset stomachs can be treated with over the counter medicines and plenty of rest. You can find information about a range of common illnesses by using the symptom checker on nidirect.


Pharmacists can offer advice and treatment for common conditions, recommend treatment and refer patients to other healthcare professionals as appropriate.

holiday pharmacy rota arrangement is in place if you need to find a pharmacy near you.

GP services

GP practices will be closed from 6pm Friday 15 April 2022 until 8.30am on Wednesday 20 April 2022..

GP Out-of-hours

If you require urgent medical care when your GP surgery is closed and cannot wait until they reopen, you should contact GP Out of Hours.

GP Out of Hours will be available from 6pm on Friday 15 April to 8:30am on Wednesday 20 April 2022.  Find your local service here.

Minor Injuries Units

This service is to treat injuries that are not critical or life threatening such as:

Some Minor Injuries Units are operating a Phone First service. Check your local service  before you attend.

Emergency Departments

Emergency Departments provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma. Some Emergency Departments are operating a ‘Phone First’ service. Check your local hospital to see if this service is offered.

For all emergencies that are life threatening, always call 999 immediately. This can include: Stroke, heart attack, loss of consciousness, breathing difficulties, severe bleeding or major trauma.

Out of hours Dental Services

For out of hours urgent dental problems, patients should ring their dental surgery or if they are not registered with a dentist, they should contact a local dentist.  Dentists will have arrangements in place to offer advice, prescription for pain relief or referral to an Urgent Dental Care Centres.

Urgent eye care

If you have an urgent eye problem during the holiday period, please contact your local Optometrist in the first instance. If your Optometry practice is closed and your eye problem is very urgent and cannot wait until normal opening hours, please contact your nearest hospital Emergency Department.

Out of hours Emergency Social Work Service

If you have a social care emergency which cannot wait until the next working day, please call the

Regional Emergency Social Work Service 028 9504 9999.

Mental health emergency

For mental health emergencies, call Lifeline free, in confidence, 24/7 on 0808 808 8000.


Further information

Health and Social Care services over the Easter Bank Holiday | Department of Health (