Communication Support Service for People who are Deaf and Hard of Hearing
Sign language translations are also available on YouTube by choosing the following links:-
The HSCB is working closely with the Business Services Organisation (BSO) to redesign existing communication service provision for people who are deaf and hard of hearing. The introduction of one Regional Communication Support Service, provided through the BSO, is planned for 2020. A full briefing paper detailing the Regional Communication Support Service together with an Easy Read version are available as follows:-
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The service will provide the following communication support/ interpreting services:-
- British Sign Language (BSL)
- Irish Sign Language (ISL)
- Deafblind interpreting
- Speech to Text/Verbatim Speech to Text Reporters (STTR)/Electronic Notetaking
- Translation
BSL and ISL interpreting services will be delivered by BSL and ISL interpreters directly recruited and employed by the BSO.
Communication support to service users requiring Deafblind interpreting, Speech to Text, Verbatim Speech to Text Reporters (STTR) and translation will be provided through a procured external provider(s).