Personal and Public Involvement
Personal and Public Involvement (PPI)
Personal and Public Involvement (PPI) is about involving those who use Health and Social Care (HSC) services, or care for those who use services, with those who plan and deliver services. This involvement can sometimes relate to individuals (personal), or groups, or the wider community (public).
PPI is an important part of the commissioning process. It brings about a number of recognised benefits these include:
- Better priority setting and decision making;
- More responsive, appropriate, efficient and tailored services;
- Reduction of complaints;
- Increased levels of service satisfaction;
- Increased dignity and self worth for service users.
Read about how you can get involved in the planning, commissioning and delivery of health and social care services –