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Regional Communication Support Service information for service users

New regional sign language interpreting service

A new regional service will offer a range of in-person and remote sign language interpreting services for health and social care appointments.

Provided by Sign Language Interactions by Sorenson, the service has been established in partnership with the Department of Health and available from 1 April 2023.

It will deliver a package of communication supports for people who are deaf, deafblind and hard of hearing for health and social care appointments, including in-person sign language interpreting; remote sign language interpreting; deaf/blind interpreting; lip speaking and electronic note-taking.

The new service will be delivered through one central booking service.

It is free and is available 24 hours a day, 7 days a week.

Information on how to access the service will be provided by Sign Language Interactions website.

See BSL and ISL videos for information on Sign Language Interactions.

BSL video

ISL video